2 Replies Latest reply on Sep 20, 2017 8:34 PM by wroot

    Spark 2.8.3 freezes when chat window is closed

    Brian Awsumb

      Spark 2.8.3 on windows 8.1 pro

       

      I am having an issue with one of my users. Many times throughout the day when they close a chat windows Spark freezes up on them and they need to close the program from the task manager.

       

      I have tried renaming their transcript folder and forcing Spark to create a new one. I have also tried a fresh install.

       

      User is still having same issue. Looking for anything else that might be a known issue or resolution for this problem.

       

      Thank you