AnsweredAssumed Answered

Names not updating after user edits local roster.

Question asked by BFD IT on Sep 12, 2017
Latest reply on Sep 13, 2017 by wroot

I have a couple of users that have renamed some of the users on their local roster. Now they do not update when I update the names from the Openfire admin console. I have tried to remove the name from the local roster but it goes back to username@server.local, which also doesn't help me. Our users are all named after the computer and we update the names as people move or leave. The Openfire server is a basic setup, not much customization.