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Openfire 4.1.1 User can't see anyone but their group.

Question asked by coma987 on Jul 13, 2017

Hi everyone, ever since we upgraded to Openfire 4.1.1 we have a very obnoxious issue, once in a while (Pretty much daily at this point) a user will report to us that they can't see anyone that isn't in their group on spark, we have found a solution which is clearing the: Group, Group Metadata Cache, Roster and User cache. However as this happens pretty much daily we want to get it fixed.

 

I would appreciate if we could get any help with this, maybe there is a version that has fixed this issue already.

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