5 Replies Latest reply on Jul 11, 2017 2:19 AM by alinm24

Openfire 4.1.5 vCard problem

alinm24 Jul 6, 2017 10:25 PM

Hello,

I have an Openfire installation on live server and I cannot see vCards for any member/user. This installation is from an update of previous version but even before update I could not see vCards.

I have installed on a development server the same version of Openfire and the vCards are there with all details (name, job, phones and even employee photo).

I have reinstalled over it the same version as an update, the vCards are still present.

Now my question is, since I checked all settings/properties and all are the same, why I cannot see the vCards on live server?

Thank you in advance

Re: Openfire 4.1.5 vCard problem

speedy Jul 7, 2017 7:02 AM (in response to alinm24)

check you system properties and look for provider.vcard.className and compare that to the server that works.
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- Re: Openfire 4.1.5 vCard problem
  
  alinm24 Jul 10, 2017 6:53 AM (in response to speedy)
  
  Hi,
  Thank you for your response.
  I did replace "provider.vcard.className" with "org.jivesoftware.openfire.ldap.LdapVCardProvider" but I think that I do not have the .jar in my Openfire folders. Where I can search it?
  
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  - Re: Openfire 4.1.5 vCard problem
    
    alinm24 Jul 10, 2017 11:00 PM (in response to alinm24)
    
    It was indeed the "provider.vcard.className" but it was set correctly;
    To solve the problem I did the following:
    1. I installed the "Avatar Resizer" plugin and that change my "provider.vcard.className" to something else.
    2. I uninstalled the "Avatar Resizer" plugin and that change my "provider.vcard.className" to default vCard provider;
    3. I change "provider.vcard.className" to "org.jivesoftware.openfire.ldap.LdapVCardProvider" ;
    4. restart Openfire service.
    5. After each client re-login, the vCards were OK.
    
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    - Re: Openfire 4.1.5 vCard problem
      
      wroot Jul 10, 2017 11:21 PM (in response to alinm24)
      
      There is a ticket for that [OF-1145] Avatar Resizer plugin issues when using LdapVCardProvider - IgniteRealtime JIRA
      
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      - Re: Openfire 4.1.5 vCard problem
        
        alinm24 Jul 11, 2017 2:19 AM (in response to wroot)
        
        Thank you both wroot and speedy.
        I had this issue since a few Openfire versions ago but now I wanted to fix it and since a new clean installation was working just fine on the same Openfire version and since I replaced provider.vcard.className to use LDAP provider and still no vcard data I was out of ideas.
        Searching on Openfire forums I found a thread about "Avatar Resizer" plugin problem and I said to gave it a try. Fortunately for me it worked that way.
        Best regards,
        
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