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Openfire 4.1.5 vCard problem

Question asked by alinm24 on Jul 6, 2017
Latest reply on Jul 11, 2017 by alinm24

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Hello,

I have an Openfire installation on live server and I cannot see vCards for any member/user. This installation is from an update of previous version but even before update I could not see vCards.

I have installed on a development server the same version of Openfire and the vCards are there with all details (name, job, phones and even employee photo).

I have reinstalled over it the same version as an update, the vCards are still present.

Now my question is, since I checked all settings/properties and all are the same, why I cannot see the vCards on live server?

Thank you in advance

speedy

Jul 7, 2017 7:02 AM

Correct Answer

check you system properties and look for provider.vcard.className and compare that to the server that works.

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speedy

Jul 7, 2017 7:02 AM

check you system properties and look for provider.vcard.className and compare that to the server that works.

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alinm24 @ speedy on Jul 10, 2017 6:53 AM

Hi,

Thank you for your response.

I did replace "provider.vcard.className" with "org.jivesoftware.openfire.ldap.LdapVCardProvider" but I think that I do not have the .jar in my Openfire folders. Where I can search it?

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alinm24 @ alinm24 on Jul 10, 2017 11:00 PM

It was indeed the "provider.vcard.className" but it was set correctly;

To solve the problem I did the following:

1. I installed the "Avatar Resizer" plugin and that change my "provider.vcard.className" to something else.

2. I uninstalled the "Avatar Resizer" plugin and that change my "provider.vcard.className" to default vCard provider;

3. I change "provider.vcard.className" to "org.jivesoftware.openfire.ldap.LdapVCardProvider" ;

4. restart Openfire service.

5. After each client re-login, the vCards were OK.

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alinm24 @ wroot on Jul 11, 2017 2:19 AM

Thank you both wroot and speedy.

I had this issue since a few Openfire versions ago but now I wanted to fix it and since a new clean installation was working just fine on the same Openfire version and since I replaced provider.vcard.className to use LDAP provider and still no vcard data I was out of ideas.

Searching on Openfire forums I found a thread about "Avatar Resizer" plugin problem and I said to gave it a try. Fortunately for me it worked that way.

Best regards,

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Openfire 4.1.5 vCard problem

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