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Stuck on "Waiting for Authentication"

Question asked by MoSaT on May 9, 2017
Latest reply on May 9, 2017 by wroot

I have installed the latest Openfire on my QNAP NAS, a Mac-mini and on a Windows machine

with the minimum default configuration using the local database option and no changes to any

of the out-of-the-box settings.  Two users were created and put into a single named group.

Each user can log-in to the server and can add the other user to their contacts.

No messages from user to user get through and each user sees the "Waiting for Authentication"

message with their added user (when unsecure there is no "waiting" message - and no chat messages either).

This is the case regardless of the settings of options allowing or requiring secure chat sessions.

I have router ports open and recommended DNS SRV records setup.  I have examined all the

apparently relevant community posts and other postings on the web but I haven't found a solution

so I now feel like I'm justified to ask for some help - any ideas on what I may be missing or doing wrong?

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