7 Replies Latest reply on Jun 21, 2017 10:49 AM by wroot

    Login failed: make sure your username and password are correct and that you're an admin or moderator.

    Dmitry Chorine

      I'm trying to login as admin and getting following message:

      Login failed: make sure your username and password are correct and that you're an admin or moderator.

      /opt/openfire/logs/all.log:

      2017.04.21 17:33:41 WARN  [Jetty-QTP-AdminConsole-29]: org.jivesoftware.admin.LoginLimitManager - Failed admin console login attempt by admin from X.X.X.X

      My environment:

      # rpm -q openfire

      openfire-4.1.3-1.noarch

      # cat /etc/redhat-release

      Red Hat Enterprise Linux Server release 6.8 (Santiago)

      # uname -a

      Linux X 2.6.32-642.15.1.el6.i686 #1 SMP Mon Feb 20 02:29:10 EST 2017 i686 i686 i386 GNU/Linux

      #

      I remember password as I wrote it down, however I even tried to reset my password, still unable to login(

      mysql> UPDATE ofUser SET plainPassword='X', encryptedPassword=NULL WHERE username='admin';\G

      Query OK, 0 rows affected (0.00 sec)

      Rows matched: 1  Changed: 0  Warnings: 0

       

      ERROR:

      No query specified

       

      mysql>

      Please advise.

      Thanks in advance!