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Login failed: make sure your username and password are correct and that you're an admin or moderator.

Question asked by Dmitry Chorine on Apr 21, 2017
Latest reply on Jun 21, 2017 by wroot

I'm trying to login as admin and getting following message:

Login failed: make sure your username and password are correct and that you're an admin or moderator.

/opt/openfire/logs/all.log:

2017.04.21 17:33:41 WARN  [Jetty-QTP-AdminConsole-29]: org.jivesoftware.admin.LoginLimitManager - Failed admin console login attempt by admin from X.X.X.X

My environment:

# rpm -q openfire

openfire-4.1.3-1.noarch

# cat /etc/redhat-release

Red Hat Enterprise Linux Server release 6.8 (Santiago)

# uname -a

Linux X 2.6.32-642.15.1.el6.i686 #1 SMP Mon Feb 20 02:29:10 EST 2017 i686 i686 i386 GNU/Linux

#

I remember password as I wrote it down, however I even tried to reset my password, still unable to login(

mysql> UPDATE ofUser SET plainPassword='X', encryptedPassword=NULL WHERE username='admin';\G

Query OK, 0 rows affected (0.00 sec)

Rows matched: 1  Changed: 0  Warnings: 0

 

ERROR:

No query specified

 

mysql>

Please advise.

Thanks in advance!

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