AnsweredAssumed Answered

Can't connect to Openfire server

Question asked by Kyle Driver on Feb 19, 2017
Latest reply on Feb 19, 2017 by wroot

I've got Openfire installed and set up, pointing to my domain. I can get to the admin console from mydomain.com:9090, I've got a FQDN set up at xmpp.mydomain.com, the console recognizes my SRV records and passes the DNS check, and I can ping both mydomain and xmpp.mydomain.com. My firewall is set to allow tcp and udp connections through 5222 and 5269. The service is running.

 

As far as I can tell, everything should be working, but when I try to connect as myusername@xmpp.mydomian.com from any client, I get "server not found". Since there's no connection being made to the server,  I don't have any error logs to tell me what the problem even is.

 

Is there anything else I should be looking at / neglected to configure? Any other information you'd need? I've followed every installation guide I can find, and I'm at a complete loss. There must be some simple thing I'm not seeing, but I just haven't been able to find it.

 

Help me, Openfire Support Community. You're my only hope.

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