AnsweredAssumed Answered

Changed AD password, now no one can connect to spark

Question asked by Sean on Mar 1, 2017
Latest reply on Mar 2, 2017 by Sean

I didn't remember this software hinging on a specific username with a set password to even run. I tried logging into the console with both my new and old password and both fail. So something has broken with it and I'm not sure what. I tried adding my admin account and also a test account into the field below, restarting Spark, but I still can't log into the console with any account. Does anyone know why this would break? And how I can reset an admin password within spark?


  1.   <admin> 
  2.     <authorizedUsernames>INSERT-USERNAME-HERE</authorizedUsernames> 
  3.     <!-- <authorizedJIDs></authorizedJIDs> --> 
  4.   </admin>