6 Replies Latest reply on Mar 2, 2017 11:11 PM by Sean

    Changed AD password, now no one can connect to spark

    Sean

      I didn't remember this software hinging on a specific username with a set password to even run. I tried logging into the console with both my new and old password and both fail. So something has broken with it and I'm not sure what. I tried adding my admin account and also a test account into the field below, restarting Spark, but I still can't log into the console with any account. Does anyone know why this would break? And how I can reset an admin password within spark?

       

      1.   <admin> 
      2.     <authorizedUsernames>INSERT-USERNAME-HERE</authorizedUsernames> 
      3.     <!-- <authorizedJIDs></authorizedJIDs> --> 
      4.   </admin>
        • Re: Changed AD password, now no one can connect to spark
          Sean

          Decided to wipe and reinstall. Was all good until adding an admin - even though all tests to the domain controller passed, it can't find any user I'm entering here. What would cause this to not work if it found users based on previous tests? Have tried making accounts in 3 different OUs, doesn't matter, lookups of each one fail.

          • Re: Changed AD password, now no one can connect to spark
            Sean

            Completely clean install will not run:

             

            HTTP ERROR 500

             

             

            Problem accessing /index.jsp. Reason:

             

             

                Server Error

            Caused by:

             

             

            java.lang.NullPointerException

              at org.jivesoftware.openfire.admin.index_jsp._jspService(index_jsp.java:172)

              at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

              at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)

              at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)

              at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1669)

              at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

              at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

              at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

              at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:76)

              at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

              at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:53)

              at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

              at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:226)

              at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

              at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:165)

              at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

              at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)

              at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)

              at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)

              at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 3)

              at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:11 27)

              at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)

              at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185 )

              at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:106 1)

              at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)

              at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:215)

              at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:110)

              at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)

              at org.eclipse.jetty.server.Server.handle(Server.java:499)

              at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)

              at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)

              at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)

              at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635 )

              at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)

              at java.lang.Thread.run(Unknown Source)