0 Replies Latest reply on Jan 12, 2017 7:51 AM by Jeremy Futrell

    Openfire upgrade install4j error

    Jeremy Futrell

      I downloaded 4.1.1 and attempted to run the install, during the process it shut down spark and openfire broke my connection to 127.0.0.1 and has been attempting to uninstall previous version for over 12 hours now. I look at the original destination and found this error. I need specific instructions on how to either roll back to the old version or complete the install of the new 4.1.1 version.

      Exception:

      java.lang.RuntimeException: java.io.FileNotFoundException: C:\Program Files (x86)\Openfire\.install4j\files.log (The system cannot find the file specified) at com.install4j.runtime.installer.helper.fileinst.FileInstaller$5.run(Unknown Source) at com.install4j.runtime.installer.helper.comm.actions.RunAction.execute(Unknown Source) at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionDi rect(Unknown Source) at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionIn t(Unknown Source) at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionCh ecked(Unknown Source) at com.install4j.runtime.installer.helper.fileinst.FileInstaller.uninstall(Unknown Source) at com.install4j.runtime.beans.actions.UninstallFilesAction.uninstall(Unknown Source) at com.install4j.runtime.installer.UninstallerContextImpl$2.fetchValue(Unknown Source) at com.install4j.runtime.installer.helper.comm.actions.FetchObjectAction.execute(U nknown Source) at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionDi rect(Unknown Source) at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionIn t(Unknown Source) at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionCh ecked(Unknown Source) at com.install4j.runtime.installer.helper.comm.HelperCommunication.fetchObjectChec ked(Unknown Source) at com.install4j.runtime.installer.UninstallerContextImpl.performActionIntStatic(U nknown Source) at com.install4j.runtime.installer.UninstallerContextImpl.performActionInt(Unknown Source) at com.install4j.runtime.installer.ContextImpl.performAction(Unknown Source) at com.install4j.runtime.installer.controller.Controller.executeActions(Unknown Source) at com.install4j.runtime.installer.controller.Controller.handleCommand(Unknown Source) at com.install4j.runtime.installer.controller.Controller.start(Unknown Source) at com.install4j.runtime.installer.Uninstaller.runInProcess(Unknown Source) at com.install4j.runtime.installer.Uninstaller.main(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.exe4j.runtime.LauncherEngine.launch(Unknown Source) at com.exe4j.runtime.WinLauncher.main(Unknown Source) at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source) Caused by: java.io.FileNotFoundException: C:\Program Files (x86)\Openfire\.install4j\files.log (The system cannot find the file specified) at java.io.FileInputStream.open(Native Method) at java.io.FileInputStream.(Unknown Source) at java.io.FileInputStream.(Unknown Source) at sun.net.www.protocol.file.FileURLConnection.connect(Unknown Source) at sun.net.www.protocol.file.FileURLConnection.getInputStream(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.setupCurrentEntity(Unk nown Source) at com.sun.org.apache.xerces.internal.impl.XMLVersionDetector.determineDocVersion( Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(Unknown Source) at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(Unknown Source) at com.install4j.runtime.installer.helper.XmlHelper.parse(Unknown Source) at com.install4j.runtime.installer.helper.XmlHelper.parseFile(Unknown Source) at com.install4j.runtime.installer.helper.XmlHelper.parseFile(Unknown Source) at com.install4j.runtime.installer.helper.fileinst.FileLogger.read(Unknown Source) at com.install4j.runtime.installer.helper.fileinst.FileRemover.uninstall(Unknown Source) ... 28 more System properties: java.runtime.name=Java(TM) SE Runtime Environment exe4j.moduleName=C:\Program Files (x86)\Openfire\uninstall.exe exe4j.processCommFile=C:\Users\netadm1n\AppData\Local\Temp\2\e4j_p4196.tmp exe4j.semaphoreName=Local\c:_program_files_(x86)_openfire_uninstall.exe sun.boot.library.path=c:\program files (x86)\openfire\jre\bin java.vm.version=24.55-b03 java.vm.vendor=Oracle Corporation java.vendor.url=http://java.oracle.com/ exe4j.consoleCodepage=cp0 path.separator=; java.vm.name=Java HotSpot(TM) Client VM file.encoding.pkg=sun.io user.country=US user.script= sun.os.patch.level=Service Pack 1 install4j.exeDir=C:\Program Files (x86)\Openfire\ java.vm.specification.name=Java Virtual Machine Specification user.dir=C:\Program Files (x86) java.runtime.version=1.7.0_55-b13 java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment java.endorsed.dirs=c:\program files (x86)\openfire\jre\lib\endorsed os.arch=x86 java.io.tmpdir=C:\Users\netadm1n\AppData\Local\Temp\2\ line.separator= java.vm.specification.vendor=Oracle Corporation user.variant= exe4j.tempDir= os.name=Windows Server 2008 R2 sun.jnu.encoding=Cp1252 java.library.path=C:\Program Files (x86)\Openfire\.\.install4j;C:\Users\netadm1n\AppData\Local\Temp\2\e4j7A37.tmp_ dir1484235145\user;C:\Program Files\Common Files\Microsoft Shared\Microsoft Online Services;C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Online Services;C:\Program Files\HP\NCU;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows \System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\ProgramData\chocolatey\bin;;C:\PROGRAMDATA\WEBEX\WEBEX \319\;C:\PROGRAMDATA\WEBEX\;C:\Program Files (x86)\Spiceworks\Nmap;c:\users\netadm1n\appdata\local\temp\2\e4j7a37.tmp_dir148 4235145\jre\bin;c:\program files (x86)\openfire\jre\bin sun.awt.enableExtraMouseButtons=true java.specification.name=Java Platform API Specification java.class.version=51.0 sun.management.compiler=HotSpot Client Compiler exe4j.isInstall4j=true os.version=6.1 user.home=C:\Users\netadm1n user.timezone=America/Chicago java.awt.printerjob=sun.awt.windows.WPrinterJob file.encoding=Cp1252 java.specification.version=1.7 java.class.path=C:\Program Files (x86)\Openfire\.install4j\i4jruntime.jar;C:\Program Files (x86)\Openfire\.\.install4j\user.jar;;C:\Program Files (x86)\Openfire\jre\lib\deploy.jar;C:\Program Files (x86)\Openfire\jre\lib\plugin.jar;C:\Program Files (x86)\Openfire\lib\startup.jar user.name=netadm1n install4j.dontUninstallServices=false windel.logfile=C:\Users\netadm1n\AppData\Local\Temp\2\e4j7A37.tmp_dir1484235145 \i4j_undel.log.tmp java.vm.specification.version=1.7 install4j.upgradeUninstall=true sun.java.command=C:\Program Files (x86)\Openfire\uninstall.exe java.home=c:\program files (x86)\openfire\jre sun.arch.data.model=32 exe4j.launchName=C:\PROGRA~2\Openfire\UNINST~1.EXE user.language=en java.specification.vendor=Oracle Corporation awt.toolkit=sun.awt.windows.WToolkit java.vm.info=mixed mode exe4j.unextractedPosition=0 java.version=1.7.0_55 java.ext.dirs=c:\program files (x86)\openfire\jre\lib\ext;C:\Windows\Sun\Java\lib\ext sun.boot.class.path=c:\program files (x86)\openfire\jre\lib\resources.jar;c:\program files (x86)\openfire\jre\lib\rt.jar;c:\program files (x86)\openfire\jre\lib\sunrsasign.jar;c:\program files (x86)\openfire\jre\lib\jsse.jar;c:\program files (x86)\openfire\jre\lib\jce.jar;c:\program files (x86)\openfire\jre\lib\charsets.jar;c:\program files (x86)\openfire\jre\lib\jfr.jar;c:\program files (x86)\openfire\jre\classes java.awt.headless=true install4j.appDir=C:\Program Files (x86)\Openfire\ java.vendor=Oracle Corporation file.separator=\ java.vendor.url.bug=http://bugreport.sun.com/bugreport/ sun.io.unicode.encoding=UnicodeLittle sun.cpu.endian=little install4j.alternativeLogfile=C:\Users\netadm1n\AppData\Local\Temp\2\i4j_log_uni nstaller3807486058466503759.log install4j.systemLanguage=en sun.desktop=windows sun.cpu.isalist=pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86

       

      I am also receiving this error as well when I attempt to launch Openfire.exe now.