AnsweredAssumed Answered

OpenFire - OFFLINE, USER PROBLEM !

Question asked by Monsieur MGM on Apr 29, 2016
Latest reply on May 6, 2016 by Monsieur MGM

HI,

Hope I did not post at the wrong place!

Before I post, this issue, on OPEN FIRE  development.  And they told me I should post this issue here.

 

We did a chat, on android, and one of the major issue we got, his.

 

If we download the application on any android device:

- Sign in the application

- Just let run the application, do not go in the application.

Just let the application run in the testing device, and with another device look the status of the application in the testing device.

-You bring the testing device, home, job, restaurant, friends .. connect wifi or lte..  doesn't mater...  The only thing, you just don't go in the application.

Like all chat application, normally the testing device, should always get is notification and message.

 

But, to depend of the device, period change to 20 min / 4 days.

 

All application goes offline, by him self, and of course no notification and message receive in tested device.

 

We use google cloud messaging

 

And the only way to go offline with the application, is to sign out the application !

 

WE GOT A :

 

SASL------AUTHENTIFICATION FAILED

 

ANY IDES HOW TO FIX THAT ?

 

THANKS IN ADVANCE.

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