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Asterisk-IM phone mappings

Question asked by patricck20 on May 7, 2014
Latest reply on Jan 23, 2015 by Evangelos

Hi all,

 

I have installed Elastix (with Asterisk), but phone mappings does not see as they would work. Scenario is:

 

In Asterisk-IM the server is green (connected)

 

In phone mappings i have:

 

Username                                         Device                                                                  Extension                               Caller ID

test3SIP/103103103

 

On asterisk server i have users from 100 to 109

 

When i am logged in to openfire via jitsi (xmpp) with the account test3, and want to call number 100, it gives me the error:

 

Failed to create the call. 100@192.168.110.3 does not belong to our contact list

 

net.java.sip.communicator.service.protocol.OperationFailedException: 100@192.168.110.3 does not belong to our contact list

          at net.java.sip.communicator.impl.protocol.jabber.OperationSetBasicTelephonyJabber Impl.createOutgoingCall(OperationSetBasicTelephonyJabberImpl.java:364)

          at net.java.sip.communicator.impl.protocol.jabber.OperationSetBasicTelephonyJabber Impl.createOutgoingCall(OperationSetBasicTelephonyJabberImpl.java:271)

          at net.java.sip.communicator.impl.protocol.jabber.OperationSetBasicTelephonyJabber Impl.createOutgoingCall(OperationSetBasicTelephonyJabberImpl.java:243)

          at net.java.sip.communicator.impl.protocol.jabber.OperationSetBasicTelephonyJabber Impl.createCall(OperationSetBasicTelephonyJabberImpl.java:139)

          at net.java.sip.communicator.service.protocol.media.AbstractOperationSetBasicTelep hony.createCall(AbstractOperationSetBasicTelephony.java:110)

          at net.java.sip.communicator.impl.gui.main.call.CallManager.internalCall(CallManag er.java:2666)

          at net.java.sip.communicator.impl.gui.main.call.CallManager.access$900(CallManager .java:49)

          at net.java.sip.communicator.impl.gui.main.call.CallManager$CreateCallThread.run(C allManager.java:2547)

 

Any ideas ?

 

Thank you very much.

Best regards

Patrik

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