3 Replies Latest reply on May 12, 2014 7:04 AM by Elias Nabhan

    Jitsi failed to establish connection

    Elias Nabhan

      Hello,

       

      I've download the Jitsi application for android devices, and I am trying it inside the office with my friends.

      An xmpp server (on a LINUX OS) was created in order to link the clients in order to chat and call.

      Chatting is working fine, but the problem occurs when 1 phone is calling another phone on a different network from the first. What I means by that is the following:

      • if user A is calling user B, and user A and B are the same network(same wifi router or same 3g operator....) the call is established and we can talk to each other.
      • if user A (on wifi) is calling user B(on 3g), the call failed with the following error ( Could not establish connection : ICE failed )
      • if user A (on wifi router1) is calling user B(on wifi router2), the call failed with the following error ( Could not establish connection : ICE failed )

       

      Any idea why it's giving me this error when we are on different network ? Is there any plugin I need to install on the xmpp server in order to solve this issue ? Is there any settings that should be changed from the client side ? I am stuck here, and I need to solve this problem, so any help would be appreciated.

       

       

      Thanks in advance,