AnsweredAssumed Answered

Unable to authenticate to Gtalk

Question asked by Benjamin_2 on Jul 6, 2012
Latest reply on Jul 16, 2012 by wroot

My company uses Gtalk for their chat system, but we use our own email addresses. In Pidgin, I have the option to enter my email address (e.g. with a.b in the username field, and in the domain field. The connect server is This allows me to connect to Gtalk via Pidgin.


However, Spark/Kraken does not offer the domain field. I tried using as the username. I tried\a.b as the username. Neither work. However, when I click the test button in the admin control panel, it says I can connect successfully to the Gtalk server. So I can connect, but I can't authenticate.


What can I do to get Spark/Kraken to authenticate to Gtalk?