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priorities of resources

Question asked by jstapleton on Jun 2, 2010

Asterisk-IM correctly changes to "On the phone" when I make or take a call.  However, after that, my status frequently switches back to "Available" before the call terminates.  I am wondering if my client is overwriting "On the phone" with "Available."  Could this be the case?  Might my client resource have a higher priority than the Asterisk-IM resource?