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Fastpath Setup problems

Question asked by ccg121 on Mar 6, 2010
Latest reply on May 20, 2010 by tdeniston

I have set up fastpath with a workgroup name of test and a queue of test wet when I open tools to see the list of chats I get the blue banner at the top and lines that read

 

List of available workgroups within Fastpath

Click on one of the following workgroups to join.

 

no workgroups show up though and im stumped on what to try any suggestions appreciated.

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