AnsweredAssumed Answered

SparkWeb won't authenticate externally

Question asked by cpg118 on Nov 18, 2009
Latest reply on Nov 20, 2009 by wroot

Hi,

I am using SparkWeb 0.9.0 with Openfire 3.6.4.  I am using socket connection port 5222 and can authenticate fine within our LAN.  We use an SA 2000 remote access system from Juniper Networks (http://www.juniper.net/us/en/products-services/security/sa-series/sa2000/).

 

I have created a web link to the SparkWeb URL in Juniper.  Juniper rewrites the URL to make it appear as if you are within the network (example: https://juniper.company.com/dana/home/launch.cgi?url=http://openfireserver/spark web/).  The website loads fine, but I can only authenticate if I am tunneled in with our Juniper SSL VPN.

 

We already opened ports 5222 and 5229 in our Checkpoint firewall with no luck.  We don't see any drop packets in our firewall logs.  I also don't see anything in my Juniper or Openfire logs.  How can I get this to work without being tunneled?

 

PS - I also tried using http port 7070 and https port 7443 for SparkWeb... but I can't even get these to work within our LAN.

 

We our using LDAP wth Active Directory 2003 and Windows Server 2003 for Openfire.

 

Thank you.

Outcomes