AnsweredAssumed Answered

server not connecting to our asterisk

Question asked by hosdes on Nov 11, 2008
Latest reply on Mar 3, 2009 by hosdes

we are using openfire 3.6.0 with asterisk-im 1.4.0.  openfire is on remote server and our asterisk server is internally behind a firewall.  We cannot get connect or the green icon is not showing.  It is a grey icon beside on server entry.


I've entered in the server name our asterisk is called, asterisk ip static ip, port 5038 and username and password.  Which username and password do I use elastix or freepbx?  Is it port 5038 or 5060?


From reading I see and I could be wrong the mysql tables for asterisk-im needs to reconfigure.  I tried this which I found in the forums here but it did not work.


Please advise.


create table phoneServer (
    serverID bigint not null,
    serverName varchar(255) not null,
    hostname varchar(255) not null,
    port int not null,
    username varchar(255) not null,
    password varchar(255) not null,
    primary key(serverID)
create table phoneDevice (
    deviceID bigint not null,
    device varchar(255) not null,
    extension varchar(255) not null,
    callerId varchar(255),
    isPrimary int not null,
    userID bigint,
    serverID bigint not null,
    primary key (deviceID)
create table phoneUser (
    userID bigint not null,
    username varchar(255) not null,
    primary key (userID)
INSERT INTO jiveVersion (name, version) VALUES ('asterisk-im', 2);