AnsweredAssumed Answered

Presence-status from phones

Question asked by Ventas on Apr 22, 2008
Latest reply on Apr 23, 2008 by Ventas

Hi all,


I' ve got a problem with the AsteriskIM-plug in Openfire.











  • asterisk setup (own server, hosted) tested with aprox. 15 hardwarephones

  • using Asterisk-IM 1.4 and Openfire  3.5.04 - Link with VoIP-Server works (green light)

  • using several Spark-Messenger on Windows and Ubuntu Linux 7.10




  • Actual status of hardwarephone in Spark does not work


Our VoIP-server and Openfire are running fine and with Spark (Windows) I am able to call and get calls and notifications.

(Only problem is, that I get calls/notifications  not on  both  - hard- and softwarephone - any ideas here?! Must be a setting in




The main problem is, that the actual status of the hardwarephones (SNOM 300, 320, Linksys SPA) is not shown in Spark.

It works fine, when you have a phonecall with the software (win-version + plugin) but not with hardware.

I thought it was possible to set/see the status from phones that are connected to Asterisk?!





Did I make something wrong? What can I do to fix this?





Thank you for your help!



(VoIP-Tech @ VENTAS, IT-Dep.)