Aim Users Blank Roster

Discussion created by axelseaa on Oct 18, 2007
Latest reply on Dec 7, 2007 by vz

One of our users is reporting that their aim users do not show up on their contact list.  There is the green dot, but then nothing after it.  However, if you mouse over it the persons AIM name is listed.  I'm not seeing any log files specific to this currently


Spark: 2.5.7

Openfire: 3.3.3

IM Gateway: 1.1.3a




Any ideas/suggestions as to whats going on?



Spark Screenshot: