monettes

Wrong state when transferring an incoming call with Asterisk

Discussion created by monettes on Sep 4, 2007
Latest reply on Sep 4, 2007 by monettes

 

Hi,

 

 

I received a call and my state changed from "available" to "on the phone" which was perfect.

 

 

Then  I transferred the call to another collegue and his state changed from "available" to "on the phone".

 

 

But my state never chanegd back to "available" once the call was transferred. I had to manually set it to "available".

 

 

 

 

 

We're using Polycom phones and I transferred the call from the transfer button on the phone (not the usual '#' on Asterisk).

 

 

Let me know if you have a fix for this. 

 

 

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