Asterisk problem with Wildfire

Discussion created by mcowell on Nov 2, 2006
Latest reply on Feb 12, 2007 by pureboy

Hello all.


It looks like a lot of you are having similar problems.  Hopefully someone has solved this and can give me some advice.


I have set up Asterisk with two extensions, 1234 and 1235 - they both work, I have tested them with a softphone.

I have set to wildfire with a username and password, it connects to the Asterisk box ok - the log shows it.


I set the phone mappings as follows:


username: { my user name }

Device: SIP1234

Extension: 1234

Caller ID: 1234


Anyhow, when I try to dial, I get the following error message (from Java):


Nov 2, 2006 4:23:28 PM org.jivesoftware.spark.util.log.Log error


undefined-condition(500) Unabled to dial extention 1235





        at Source)


Anyone ever seen this before - and did you manage to solve it ??


Please let me know.


~ Matt