f1ea

Unable to connect to the manager server

Discussion created by f1ea on May 2, 2006
Latest reply on May 3, 2006 by f1ea

Hi All,

Could you all please help me out. I have gone thru all forum and have not found any solution on getting the Wildfire server to communicate to Asterisk Server.

Firstly i what i have done so far

1. I Installed Wildfire IM - successful. Users are able to chat

2. Downloaded the asterisk plugin, run it on the wildfire server - successful

3. Downloaded Asteriskwin32, installed it on wildfire server (http://www.asteriskwin32.com/). Asterisk running successfully.

4. from wildfire, selected Asterisk IM Tab, General Setting,

Enabled: YEs

Server: 202.12.1.22

Port 5038

Username: manager

Password: secret

After keying all relevant details, i got the error saying unable to established a connections to the manager server, please see error log.

 

Can anyone tell me what i have done wrong. I read one of the topics, said to change the manager.config but it still doesnt work. 

 

I know many of you have got it up and running now, could you please help me out. Please let me know what info you need and i can post all details to help me solved my problems.

 

Here are the errors i got from the asterisk server log:- Hope this help

May  3 13:42:41 VERBOSE[2524]:   == Parsing ''/asterisk/etc/manager.conf'': May  3 13:42:41 VERBOSE[2524]:   == Parsing ''/asterisk/etc/manager.conf'': Found

May  3 13:42:41 DEBUG[2524]: 202.12.1.22/255.255.255.0/255.255.255.0 appended to acl for peer

May  3 13:42:41 DEBUG[2524]: 0.0.0.0/255.255.255.255 appended to acl for peer

May  3 13:42:41 DEBUG[2524]: ##### Testing 202.12.1.22 with 202.12.1.0

May  3 13:42:41 DEBUG[2524]: ##### Testing 202.12.1.22 with 0.0.0.0

May  3 13:42:42 VERBOSE[2524]:   == Connect attempt from ''202.12.1.22'' unable to authenticate

 

I have keyed in the correct username and password, and it still say unable to authenticate. Create a diff users, still got the same error msg. Pls do help and i have heard alot of good things about asterisk and appreciated all your help.

 

Thank You all in advance

Jeff

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