JoshuaFuller

Plugin stopping for unknown reason

Discussion created by JoshuaFuller on Jan 4, 2006
Latest reply on Jan 10, 2006 by JoshuaFuller

Let me start by saying everything works flawlessly for a little while. Sometimes its 10 minutes sometimes its 30 minutes. Then for some reason the plugin throws an error and  our presence stops changing all together.

 

However though, when it works, it works great and we love it at the office.

 

I was hoping someone could help me troubleshoot this issue.

 

Error Log

2006.01.04 13:33:03 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:33:03 EST 2006; privilege=agent,all; systemHashcode=29204880

2006.01.04 13:33:03 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:33:03 EST 2006; privilege=agent,all; systemHashcode=3952686

2006.01.04 13:33:03 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:33:03 EST 2006; privilege=agent,all; systemHashcode=28582946

2006.01.04 13:33:03 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:33:03 EST 2006; privilege=agent,all; systemHashcode=1002649

2006.01.04 13:33:25 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:33:25 EST 2006; privilege=agent,all; systemHashcode=32465421

2006.01.04 13:33:26 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:33:26 EST 2006; privilege=agent,all; systemHashcode=17719864

2006.01.04 13:33:26 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:33:26 EST 2006; privilege=agent,all; systemHashcode=22182991

2006.01.04 13:33:26 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:33:26 EST 2006; privilege=agent,all; systemHashcode=6251452

2006.01.04 13:33:55 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:33:55 EST 2006; privilege=agent,all; systemHashcode=32685874

2006.01.04 13:33:55 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:33:55 EST 2006; privilege=agent,all; systemHashcode=31892220

2006.01.04 13:33:55 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:33:55 EST 2006; privilege=agent,all; systemHashcode=14046597

2006.01.04 13:33:55 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:33:55 EST 2006; privilege=agent,all; systemHashcode=25730970

2006.01.04 13:34:18 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:18 EST 2006; privilege=agent,all; systemHashcode=5850342

2006.01.04 13:34:18 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:18 EST 2006; privilege=agent,all; systemHashcode=12217006

2006.01.04 13:34:18 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:18 EST 2006; privilege=agent,all; systemHashcode=29567250

2006.01.04 13:34:18 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:18 EST 2006; privilege=agent,all; systemHashcode=22901810

2006.01.04 13:34:48 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:48 EST 2006; privilege=agent,all; systemHashcode=12351983

2006.01.04 13:34:48 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:48 EST 2006; privilege=agent,all; systemHashcode=32077257

2006.01.04 13:34:48 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:48 EST 2006; privilege=agent,all; systemHashcode=3399706

2006.01.04 13:34:48 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:48 EST 2006; privilege=agent,all; systemHashcode=29216292

2006.01.04 13:34:49 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:49 EST 2006; privilege=agent,all; systemHashcode=630590

2006.01.04 13:34:49 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:49 EST 2006; privilege=agent,all; systemHashcode=28684781

2006.01.04 13:34:49 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:49 EST 2006; privilege=agent,all; systemHashcode=28604916

2006.01.04 13:34:49 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:49 EST 2006; privilege=agent,all; systemHashcode=28479848

2006.01.04 13:34:49 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:49 EST 2006; privilege=agent,all; systemHashcode=21256192

2006.01.04 13:34:49 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:34:49 EST 2006; privilege=agent,all; systemHashcode=18846140

2006.01.04 13:58:50 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:58:50 EST 2006; privilege=agent,all; systemHashcode=22511427

2006.01.04 13:58:50 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:58:50 EST 2006; privilege=agent,all; systemHashcode=15566237

2006.01.04 13:58:50 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:58:50 EST 2006; privilege=agent,all; systemHashcode=31409790

2006.01.04 13:58:50 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:58:50 EST 2006; privilege=agent,all; systemHashcode=26026530

2006.01.04 13:59:13 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:59:13 EST 2006; privilege=agent,all; systemHashcode=4914524

2006.01.04 13:59:13 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:59:13 EST 2006; privilege=agent,all; systemHashcode=20959309

2006.01.04 13:59:14 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:59:14 EST 2006; privilege=agent,all; systemHashcode=30632377

2006.01.04 13:59:14 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:59:14 EST 2006; privilege=agent,all; systemHashcode=12723958

2006.01.04 13:59:43 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:59:43 EST 2006; privilege=agent,all; systemHashcode=33215240

2006.01.04 13:59:43 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:59:43 EST 2006; privilege=agent,all; systemHashcode=3466361

2006.01.04 13:59:43 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:59:43 EST 2006; privilege=agent,all; systemHashcode=8638816

2006.01.04 13:59:43 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:59:43 EST 2006; privilege=agent,all; systemHashcode=2554103

2006.01.04 13:59:49 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:59:49 EST 2006; privilege=agent,all; systemHashcode=6889423

2006.01.04 13:59:49 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:59:49 EST 2006; privilege=agent,all; systemHashcode=27752781

2006.01.04 13:59:53 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:59:53 EST 2006; privilege=agent,all; systemHashcode=6811101

2006.01.04 13:59:53 [java.util.logging.Logger.log(Unknown Source)

] Unable to handle ResponseEvent without internalActionId:

net.sf.asterisk.manager.event.QueueMemberStatusEvent: dateReceived=Wed Jan 04 13:59:53 EST 2006; privilege=agent,all; systemHashcode=20023552

 

 

Debug log

2006.01.04 13:27:28 Asterisk-IM: Processing NewChannel:RINGING event channel : SIP/200-59d4 id: 1136399382.1734

2006.01.04 13:27:28 Asterisk-IM RingTask called for user PhoneUser{id=7, username=''adam'', devices=[PhoneDevice{id=11, callerId=''"Adam"<200>'', device=''SIP/200'', primary=true, monitored=false, extension=''200''}, PhoneDevice{id=15, callerId=''"Adam"<300>'', device=''SIP/300'', primary=false, monitored=false, extension=''300''}]}
2006.01.04 13:27:43 Asterisk-IM: Processing HangupEvent channel : SIP/200-59d4 id: 1136399382.1734
2006.01.04 13:27:43 Asterisk-IM HangupTask called for user PhoneUser{id=7, username=''adam'', devices=[PhoneDevice{id=11, callerId=''"Adam"<200>'', device=''SIP/200'', primary=true, monitored=false, extension=''200''}, PhoneDevice{id=15, callerId=''"Adam"<300>'', device=''SIP/300'', primary=false, monitored=false, extension=''300''}]}
2006.01.04 13:33:05 Asterisk-IM: Processing NewChannel:RINGING event channel : SIP/203-ea86 id: 1136399719.1742
2006.01.04 13:33:05 Asterisk-IM RingTask called for user PhoneUser{id=6, username=''robert'', devices=[PhoneDevice{id=10, callerId=''"Robert"<203>'', device=''SIP/203'', primary=false, monitored=false, extension=''203''}, PhoneDevice{id=19, callerId=''"Robert"<303>'', device=''SIP/303'', primary=true, monitored=false, extension=''303''}]}
2006.01.04 13:33:06 Asterisk-IM: Processing NewChannel:RINGING event channel : SIP/202-0e6b id: 1136399719.1743
2006.01.04 13:33:06 Asterisk-IM RingTask called for user PhoneUser{id=5, username=''joshua'', devices=[PhoneDevice{id=9, callerId=''"Joshua"<202>'', device=''SIP/202'', primary=false, monitored=false, extension=''202''}, PhoneDevice{id=16, callerId=''"Joshua"<302>'', device=''SIP/302'', primary=true, monitored=false, extension=''302''}]}
2006.01.04 13:33:20 Asterisk-IM: Processing HangupEvent channel : SIP/203-ea86 id: 1136399719.1742
2006.01.04 13:33:20 Asterisk-IM HangupTask called for user PhoneUser{id=6, username=''robert'', devices=[PhoneDevice{id=10, callerId=''"Robert"<203>'', device=''SIP/203'', primary=false, monitored=false, extension=''203''}, PhoneDevice{id=19, callerId=''"Robert"<303>'', device=''SIP/303'', primary=true, monitored=false, extension=''303''}]}
2006.01.04 13:33:20 Asterisk-IM: Processing HangupEvent channel : Local/203@from-internal-89d9,1 id: 1136399716.1740
2006.01.04 13:33:20 Asterisk-IM: Processing HangupEvent channel : SIP/202-0e6b id: 1136399719.1743
2006.01.04 13:33:20 Asterisk-IM: Processing HangupEvent channel : Local/202@from-internal-b7d0,1 id: 1136399716.1738
2006.01.04 13:33:20 Asterisk-IM HangupTask called for user PhoneUser{id=5, username=''joshua'', devices=[PhoneDevice{id=9, callerId=''"Joshua"<202>'', device=''SIP/202'', primary=false, monitored=false, extension=''202''}, PhoneDevice{id=16, callerId=''"Joshua"<302>'', device=''SIP/302'', primary=true, monitored=false, extension=''302''}]}
2006.01.04 13:33:25 Asterisk-IM: Processing HangupEvent channel : Local/203@from-internal-89d9,2 id: 1136399716.1741
2006.01.04 13:33:25 Asterisk-IM: Processing HangupEvent channel : Local/202@from-internal-b7d0,2 id: 1136399716.1739
2006.01.04 13:33:58 Asterisk-IM: Processing NewChannel:RINGING event channel : SIP/202-7e2e id: 1136399771.1748
2006.01.04 13:33:58 Asterisk-IM RingTask called for user PhoneUser{id=5, username=''joshua'', devices=[PhoneDevice{id=9, callerId=''"Joshua"<202>'', device=''SIP/202'', primary=false, monitored=false, extension=''202''}, PhoneDevice{id=16, callerId=''"Joshua"<302>'', device=''SIP/302'', primary=true, monitored=false, extension=''302''}]}
2006.01.04 13:33:58 Asterisk-IM: Processing NewChannel:RINGING event channel : SIP/203-527c id: 1136399771.1749
2006.01.04 13:33:58 Asterisk-IM RingTask called for user PhoneUser{id=6, username=''robert'', devices=[PhoneDevice{id=10, callerId=''"Robert"<203>'', device=''SIP/203'', primary=false, monitored=false, extension=''203''}, PhoneDevice{id=19, callerId=''"Robert"<303>'', device=''SIP/303'', primary=true, monitored=false, extension=''303''}]}
2006.01.04 13:34:12 Asterisk-IM: Processing HangupEvent channel : SIP/202-7e2e id: 1136399771.1748
2006.01.04 13:34:12 Asterisk-IM HangupTask called for user PhoneUser{id=5, username=''joshua'', devices=[PhoneDevice{id=9, callerId=''"Joshua"<202>'', device=''SIP/202'', primary=false, monitored=false, extension=''202''}, PhoneDevice{id=16, callerId=''"Joshua"<302>'', device=''SIP/302'', primary=true, monitored=false, extension=''302''}]}
2006.01.04 13:34:12 Asterisk-IM: Processing HangupEvent channel : SIP/203-527c id: 1136399771.1749
2006.01.04 13:34:12 Asterisk-IM: Processing HangupEvent channel : Local/203@from-internal-bce0,1 id: 1136399768.1746
2006.01.04 13:34:12 Asterisk-IM HangupTask called for user PhoneUser{id=6, username=''robert'', devices=[PhoneDevice{id=10, callerId=''"Robert"<203>'', device=''SIP/203'', primary=false, monitored=false, extension=''203''}, PhoneDevice{id=19, callerId=''"Robert"<303>'', device=''SIP/303'', primary=true, monitored=false, extension=''303''}]}

2006.01.04 13:34:13 Asterisk-IM: Processing HangupEvent channel : Local/202@from-internal-d83d,1 id: 1136399768.1744

2006.01.04 13:34:18 Asterisk-IM: Processing HangupEvent channel : Local/203@from-internal-bce0,2 id: 1136399768.1747

2006.01.04 13:34:18 Asterisk-IM: Processing HangupEvent channel : Local/202@from-internal-d83d,2 id: 1136399768.1745

2006.01.04 13:34:48 Asterisk-IM: Processing HangupEvent channel : Local/202@from-internal-e248,1 id: 1136399821.1750

2006.01.04 13:34:48 Asterisk-IM: Processing HangupEvent channel : Local/203@from-internal-7ef6,1 id: 1136399821.1752

2006.01.04 13:34:49 Asterisk-IM: Processing HangupEvent channel : Local/203@from-internal-7ef6,2 id: 1136399821.1753

2006.01.04 13:34:49 Asterisk-IM: Processing HangupEvent channel : Local/202@from-internal-e248,2 id: 1136399821.1751

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