Stefan Reuter

Support for Agents

Discussion created by Stefan Reuter Champion on Nov 5, 2005
Latest reply on Dec 22, 2005 by blaed

It seems like Asterisk-IM has problems with agents.

When I receive a call via an Asterisk queue the associated jabber account is set to away ("On the phone") but when the call ends the original presence is not restored.

I did no further investigation about the possible cause yet - is this a known problem or does just nobody else use queues?