Asterisk-IM show users as offline

Discussion created by walter on Oct 27, 2005
Latest reply on Oct 28, 2005 by walter

I have installed Jive 2.3.0 beta1 along with Asterisk-IM plugin.

They are all working.

I have two sip clients registering on Asterisk, namely 5400 and 5402.

I created 2 users in JIVE as walter-eyebeam and walter-sipura. I mapped the users to SIP/5402 and SIP/5401 respectively.

But when I check on the JIVE Admin console for the user properties (walter-eyebeam and walter-sipura) they both show offline.

Restarted, reloaded, etc, for no avail.

What should I do in order to see on the admin console the actual presence state of the mapped users?

Thank You for any help.