Messenger Loses Connection with Asterisk

Discussion created by shawdog on Sep 15, 2005
Latest reply on Sep 15, 2005 by andrew

I''m running Messenger 2.2.1 with the Asterisk IM plugin 1.0 beta 2, and connecting to a local Asterisk server running Asterisk@Home. Systems are currently being tested, and not running with full users. Everything seems to be working fine, but after an unknown time period my Messenger server seems to lose connection with the Asterisk server. I''m able to see the phone extensions in the Asterisk IM admin page, so I assume the connection is still live. (Since it''s querying the Asterisk server.) But when a user gets on the phone neither the jabber client or the Jive Messenger sessions page show the user on the phone. If I simply go and restart Jive Messenger then suddenly the presences work. I don''t know the exact time period it takes to lose connection, but I''ve been noticing it happen overnight. Neither servers are rebooted during the night. If anyone needs anymore info, let me know.