AnsweredAssumed Answered

Resetting admin passwords

Question asked by Tennis Express on Apr 17, 2015
Latest reply on Dec 21, 2016 by Jim Rome
Branched to a new discussion

We used to have about 2-3 admin users for Spark, but the original tech people who set it up no longer work in our organization and the usernames and passwords were never recorded. How can I go about resetting or figuring out the password, without reinstalling the whole software again?

 

Any help is greatly appreciated.

 

Thanks

Ahmed

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