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OpenFire crashes almost every day

Question asked by nessa421 on Jan 5, 2012
Latest reply on Jan 16, 2012 by LG

We have an Openfire server that we recently upgraded from 3.6.4 to 3.7.1, that accommodates about 150 users. While we never had any issues prior to the crash, almost immediately after the upgrade we saw that Openfire is crashing almost every day.  Basically, the memory usage shoots from practivally nothing all the way up to almost 1GB, and the CPU usage jumps to 99%. This happens at different times of the day, when there really isn't a change in the number of users logged in or the amount of activity.  When this happens, clients connected to the server experience a lot of slowness and we end up having to kill the openfire PID and restart the service.

 

We have stack traces from kill -3 from each time we've had to restart openfire due to crashing (is attached as debug.txt)

 

When we did the upgrade, we simply did rpm -Uvh and updated the package, which is the same process we used when upgrading to 3.6.4.

 

Anyone else experience this issues? Any help would be appreciated.

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