3 Replies Latest reply on Apr 5, 2011 7:39 PM by Ian Chan

    Fastpath Timeout & ProxyPass

      Folks,

       

      If you are using Fastpath, with Apache (v. Apache22) proxypass to make Live Chat available via port 80 (or 443/SSL), you may need to set proxy-nokeepalive, no-cache, and downgrade. Otherwise the requests will not be sent and your customers will be left waiting on the timer screen forever.

       

      Hope that helps

      BEA

       

      <VirtualHost *:443>

      ...

         ProxyPreserveHost On

         ProxyPass         / https://127.0.0.1:9091/

         ProxyPassReverse  / https://127.0.0.1:9091/

       

         SetEnv   downgrade-1.0        1

         SetEnv   proxy-nokeepalive    1

         SetEnv   no-cache             1

      </VirtualHost>