Spark crashes on login

Document created by LG Champion on Sep 24, 2007Last modified by RobAlexander on Jan 17, 2008
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This is a summary of actions one can do when Spark fails to start or login.

 

Source: http://www.igniterealtime.org/community/thread/25484

If you are running a HP computer and/or the HP credential manager: Update (or uninstall) the HP credential manager.

 

Source: unknown

If you did update your Spark installation it may help to delete the existing configuration files (located on Windows in "%userprofile%\Spark\"). The easiest thing is to rename the Spark folder and create a new one, so one has still a backup of the chat log files which are also stored there.

 

Source: Rob Alexander

Check your Windows Firewall exceptions to make sure Spark is listed.

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