The latest version of the Openfire Red5 plugin supports Openfire Fastpath and Webchat plugins from SparkWeb.
You can now use SparkWeb as a support agent to a workgroup queue and engage in a live support chat with a remote Webchat user on a website. It is fully compatible with Spark, but does not have all the Fastpath features of Spark yet.
It will also let a support agent start a Red5 audio/video conference or desktop share session with the remote user.
The requests will appear as Webchat co-browsing requests. The user clicks on the link to start the video conference in a web browser window.